We offer a variety of exclusive services. If you need further assistance you can get in contact with our Customer Care.


Select handcrafted leather items can be personalised with up to three letters for added individuality as part of the complimentary service.


Certificate of Craft

The Certificate of Craft is a complimentary care service offering the possibility of benefiting from reparation services on a selection of items.

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Make an appointment

Request an appointment in-store with a dedicated Bottega Veneta client advisor for a personalised shopping experience.

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Collect in-store

Most of our stores offer a pick up service for your convenience.

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Reserve in store

Most items can be reserved in the store of your choice depending on availability.

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Your journey with us doesn't end after your purchase. We are available to assist you with product care queries and repairs.

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Gift option

By selecting the gift option at checkout, your order will be delivered in a Bottega Veneta box with our signature green knot closure.

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Shipping options

We offer standard complimentary shipping on all orders. Additional shipping options can be offered in selected areas.

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Payment methods

You can select different payment options at checkout. Each option can differ per country.

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