Select leather pieces can be personalised with up to three embossed initials, while our muse brass clips, custom canvas printed initials, and the Made to Order services offer additional opportunities to make your piece one-of-a-kind.

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The Certificate of Craft offers care services on select Bottega Veneta bags, advocating for the long-term use and enjoyment of our exceptional craft.

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We are always available for any care or repair queries regarding pieces purchased on bottegaveneta.com or in any Bottega Veneta store. If you wish to have a product repaired, please visit a Bottega Veneta store or contact our Customer Care for further information. All repairs are carried out by our expert artisans in order to ensure enduring quality.

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Make an appointment in-store with a dedicated Bottega Veneta client advisor for a personalised shopping experience. Enjoy priority access to the store of your choice at a time and date that suits you.

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Bottega Veneta offers a complimentary collection service for your online orders. Simply select 'Collect in Store' during checkout and choose your preferred location. You’ll receive an email notification once your order is ready.

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Select items on bottegaveneta.com can be reserved at your preferred store, subject to availability. To make a reservation, simply click 'Discover in Store' on the product page and complete the form, or contact our Customer Care team. A Client Advisor will promptly confirm availability following your request.

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By selecting the gift option at checkout, your order will be delivered in signature green Bottega Veneta packaging, elegantly tied with a black ribbon. While completing your order, you will be invited to write a personalised message which will be printed on a card, inserted into an envelope, and included in the gift box.

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We provide complimentary standard shipping on all orders, with additional delivery options available in select countries.

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A selection of payment options is available at checkout. Options differ depending on the country.

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