You may return most items purchased on bottegaveneta.com. Fragrance items are excluded. Boutique return policies may differ.
Please follow these instructions:
1. Fill out the Return Form within 20 days of the delivery date.
2. Make sure the merchandise you are returning is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
3. Use the pre-paid UPS Return Label included in your order and leave the package at a UPS drop-off location.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed.
If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed.
If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.